Public Sector Digital Services
Services residents can complete on a phone, first time
Councils and public bodies are held to accessibility regulations, data protection duties and public scrutiny. We build to those constraints rather than retrofitting them.
- Accessible public-facing sites
- Built and tested to WCAG 2.2 AA, with an accessibility statement that says what is not yet fixed and when it will be.
- Forms and self-service
- Move applications, reports and payments online so staff stop re-typing paper into systems.
- Casework support with AI
- Triage and drafting, with an officer approving anything that reaches a resident or commits spend.
- Legacy replacement
- Retire spreadsheets and ageing systems in stages, without a single high-risk switchover.
- Security and data protection
- Controls proportionate to your obligations under UK GDPR and Cyber Essentials.
- Support within budget
- Fixed, predictable support arrangements sized for public budget cycles.
Ways to start
Small, provable engagements
Accessibility and content audit
A review of your public-facing site against WCAG 2.2 AA, with a prioritised fix list.
Self-service pilot
One high-volume service moved online end to end, from form to back-office handover.
Ongoing partnership
Design, build, security and support under one agreement with a named team.
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